1. Energetics & Aesthetics

Instructor: Nadia Kruse
Description: Discover the powerful link between energy and aesthetics, learning to align your internal energy with the experience you want for your clients. Master the art of creating intentional, harmonious interactions that lead to client loyalty and lasting relationships.

Key Takeaways: Energy awareness, EMF control, client connection.

2. Goddess Lips
Instructor: Nadia Kruse
Description: Achieve the perfect pout every time with specialized techniques in lip filler assessment, ethnic ratio considerations, product choice, and injection patterns. Understand the art of under-promising and over-delivering to exceed client expectations.
Key Takeaways: Client assessment, injection techniques, product selection.

3. Balancing Expertise and Empathy

Instructor: Michelle Shetty
Description: Develop skills in navigating delicate patient interactions, from word choice to body language. Learn how sitting vs. standing impacts patient perception and explore research-backed strategies to foster trust and satisfaction.
Key Takeaways: Empathetic communication, bedside manner, maintaining professional boundaries.

4. Combo Therapy

Instructor: Marissa Hughes
Description: Increase practice revenue by mastering combo therapy with injectables and devices like PRF EZ Gel and BIOGEL. Learn protocols and patient education strategies to maximize the effectiveness and appeal of this all-natural approach.
Key Takeaways: PRF/BIOGEL application, growth factors, protocol integration.

5. Managing Adverse Events

Instructor: Shakira Cabrera
Description: Prevent and manage common complications with neurotoxin and laser treatments, including ptosis and hyperpigmentation. This module provides anatomy-based techniques for conservative dosing and intradermal injections.
Key Takeaways: Neurotoxin management, laser safety, conservative dosing.

6. Handling Unhappy Patients

Instructor: Shakira Cabrera
Description: Learn the art of resolving patient dissatisfaction. This module covers strategies to handle and learn from negative experiences, increasing patient satisfaction and loyalty.
Key Takeaways: Resolution strategies, patient satisfaction improvement, cause analysis.

7. Essential Business Metrics

Instructor: Bespoke Faculty
Description: Stay on top of the numbers with key metrics and performance management insights. Discover effective systems for integrating these metrics into your daily operations to improve patient experience and practice profitability.
Key Takeaways: Performance management, business integration, metric analysis.